ADVERTISING
- January 2000
by Dennis Altman
Who's Out
There?
VALs help ad creators and clients understand their
targets
You know what drives
newcomers to advertising nuts? It's that you can't judge an
ad by what you put INTO it, because you have to bet the farm on what
people take OUT of it. And people are different.
That's why
agencies have spent years going around on the subject of trying to get
a fix on exactly who's out there, and what that person thinks.
The usual ways are simple demographics: sorting them by income, age
and gender. But Stanford Research has a better idea. They do it by lifestyles.
They call their
system VALS (Values And Life Styles). It's been a mainstay of researchers
for the past generation. And it works, to a point. It helps a lot of
advertising creators and clients get a better picture of the targets
they hope to influence with their messages.
They put a group
called Actualizers at the top of the food chain. They say these are
the brains. They call them "multi-level thinkers" who see
all sides of an issue.
Next, come the Achievers,
who are the movers and shakers. These are the people who become executives,
entrepreneurs and wear a lot of gold.
And so it goes.
The Makers are the
ambitous and status-conscious among us, and they're followed by
The Fulfilleds, who are the straight-laced family in "Leave it
to Beaver", and Believers, who are the folks with causes, and the
list continues on down to the bottom of the barrel, where they put the
Strivers and finally the Strugglers. The names say it all.
But, for my money,
VALS is not quite broad enough or deep enough.
I'd like to
submit a few more typologies of folks who have been my targets on a
number of brand assignments.
Bubba
Blue Collar
You know this guy.
He's a familiar target in every section of the country. Leading
characteristics: Mostly male. Single or married, but uncommitted, either
way. Has Sunday jeans for church. Had tattoos before Cher. Heavy user
of all indulgence products. Has never eaten lettuce. Declared income,
about $30,000.
Most recent quote: "I got me two 1978 Fairmonts. One for starts,
one for parts."
Gilda Gatekeeper
This is the reigning
queen of consumers. She is who supermarket executives live to please.
She is probably the target of more advertising than any other typology
in the world.
Guilda buys large sizes of all packaged goods. She works and keeps her
kids, husband, dog and gerbil going. She does the shopping for everything
and everybody in the household, as she juggles 4.5 credit cards to keep
detergent, meat, gas, electric, water, cereal, newspapers, dental work,
peanut butter (by the barrel) coming.
Household income, $45,000. Outgo, $55,000. Most recent quote: "I'm
sorry I cut your meat, Ralph. I thought we were home."
Billy Businessman
(or woman)
Works and lives
with OPM (other people's money). Travels, entertains customers
with company expense account. Drinks and buys drinks. Big user of dry
cleaning. Car, house, clothes, church and all recreational activities
selected for image. Married to Gilda (or Gilbert) Gatekeeper. (See above.)
Most recent quote: "Can I have a receipt with those fries?"
Stella
Storebrand (could be Stanley)
Founding member
of the Ralph Nader Fan Club. Buys generic underwear, no-name Cola, brushes
teeth with finger. Shampoos with soap. Has tried light frying with petroleum
jelly. Most recent quote: "Have you tried Walgreen's Scotch?
It's delicious!"
Dennis Altman is an advertising consultant and a UK Professor of
Advertising and Public Relations
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