ADVERTISING -
February 1999
by Dennis AltmanYou've Got Cauliflower Eyes
The predictability of ads has left consumers blasé
Americans have seen so many shots of
people flying, cars bursting into flames, igloos with appliances, cats that cha cha cha
and frogs who gladly croak for a beer, we've become visually overloaded.
It's gotten so bad that most people won't look twice at
anything unless it's a sight they've never seen before.
When a boxer's been hit upside the head enough times, his
ears get hard of skin and hard of hearing, and we say he's developed cauliflower ears. But
with us, it's the eyes.
It affects everything we look at -- the books, magazines
and papers we read, and the movies we watch. Take a look at the ones that really sell, and
you begin to see what's happening.
Everything is more graphic and more pronounced than it used
to be because nothing gets through to us unless it has eye-popping sights we've never seen
before.
But advertisers, especially those who produce print ads and
outdoor posters, haven't caught up. Most ads are still the same, predictable stuff we've
seen a thousand times before. And they're not working as well as they used to.
That's why all advertising people should consider changing
their standards, and adopting a whole new definition of creativity, like "effective
surprise."
To get past the new cauliflower receptivity, ads,
commercials, and brochures have to be salted liberally with the element of surprise. Every
turn should be unexpected.
Of course, it may be hard for some of advertising's old
dogs to learn these new tricks, but they'll have to. More and more research tells us that
the moment an ad becomes predictable, people turn the page, look away, or go to the
bathroom.
That doesn't mean that advertisers need to resort to
special effects or bad taste. The most intriguing sights are really ordinary, familiar
things, that are combined in new ways.
For example, consider a simple scene of a woman clipping a
man's toenails. A little odd, but unusual, right? And if you turn up the visual volume,
and make the woman Elizabeth Dole and the man Fidel Castro, you'll have a frame of eye
candy that'll pop right off the charts.
That's the way really creative admakers have got to learn
how to think. And that's why this column salutes those who are already doing it.
Saluting creativity
Last month, at a meeting of the Lexington Advertising Club,
we bestowed the first annual Golden Mug Awards on the creators of six pieces of
advertising that can truly be called "The Best of the Bluegrass".
Each one of these ads and spots was built on the idea of
Effective Surprise.
The winners were:
Slone's Signature Markets, for outstanding
campaign. Agency: Meridian Communications, Lexington. The surprise: A supermarket whose
ads reflect good sense and good taste, instead of crude huckstering
LexTran, for their "Singing Drivers"
TV spot. Agency: Ad Success, Lexington. The surprise: A wonderful, entertaining romp, with
real drivers showing their spirit, service and value.
Kosair Hospital, for "Band-aid Outdoor."
Agency: Creative Alliance, Louisville. The surprise: In one second, this ad spoke volumes
about children, care and human values.
Kentucky Utilities, for "Geothermal" TV
spot. Agency: Sheehy & Associates, Louisville. The surprise: A fascinating look at
geothermal power being used in Kentucky today.
Central Baptist Hospital, for "Big on
Babies" painted bus. Agency: Cornett Group, Lexington. The surprise: A 12-foot-high
baby that's seen all over town.
Kentucky Association Of Sexual Assault
Programs, for "I Believe You" TV spot. Agency: Grehan Associates (UK student
advertising agency). The surprise: A frank and totally disarming spot about the very
personal subject of date rape.
This is the kind of advertising that creates smiles, nods
and sales. But before it does any of that, it penetrates the barrier of cauliflower eyes.
Dennis Altman is an advertising consultant and a professor
of advertising and public relations at the University of Kentucky.
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