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TELECOMMUNICATIONS - April 2001
by John F. Clark

Solving the DSL Mystery
Innovative product finds fast answers about high-speed service

An annually-featured activity of the National Communication Forum (NCF) is the group’s Infovision Award ceremony. During the event, companies are honored for the best new technologies, applications, products and services in the telecommunications field.

One NCF award given last October went to a product that promises to have a huge effect on a service that is now highly sought by both corporations and individuals. The product is the Celerity system, made by the Teradyne Corporation (www.teradyne.com). Fundamentally, Celerity is a testing and evaluation system for assessing the capability of phone lines to support Digital Subscriber Line (DSL) services.

A significant advantage of DSL service is that it makes use of the twisted pair (2X) telephone lines that already enter everyone’s homes and businesses. Using DSL, you can use your computer to access the web and send your e-mail while leaving your phone open to make and receive calls.

There are a variety of service plans and payment schedules, but the bottom line is transmission speeds that range from 768 Kbps to 1.5 Mbps. Compare that to your 56 Kbps modem (which in reality will never exceed about 49.3 Kbps) and you have a significant improvement.

You may be aware by now, especially as the public’s frustration mounts day by day, that it is not possible to obtain DSL services in significant areas of large metropolitan areas, despite the perception that sophisticated telephone infrastructures underlie these areas. And once you leave the city and head for rural areas and small towns, all bets are off. (Editor’s Note: See a late-breaking story about more widespread DSL service coming to Kentucky in Fast Lane, page 13.)

The explanation for this phenomenon lies in the history of the evolution of the local loop, or the main infrastructure that provides local phone service. Without going into a lot of detail, the relevant factors include the distance of your home or business from a telephone central office (CO), the method by which the various parts of the local loop were connected to each other, and the overall condition of the lines, in a physical context.

The thing is, you can’t rely on your local service provider to tell you if your line is capable of supporting DSL service. Recent visits to websites maintained by Verizon, BellSouth, and several DSL manufacturers revealed that each has a online service that allows you to input your address and zip code for the purpose of discovering whether or not you can obtain DSL service.

However, none of these websites could provide me with the information for my address, even though I live right off East Main Street in the heart of Lexington, the second biggest city in Kentucky. If you were to call your service provider to arrange for DSL service, there’s a good chance they would sign you up and then tell you weeks or months later that they really can’t provide the service. The reason? They just don’t know. Part of the process of finding out if DSL service can be provided requires actual physical inspection of the lines.

Therein lies the beauty of Teradyne’s new Celerity product, a technology that enables service providers to accurately qualify millions of lines for DSL in a matter of hours, rather than the months that it can, and usually does take. Celerity works independently of installed testing systems. It inputs results to a data warehouse that is used to tell you if your line will support DSL, requires conditioning, or is simply disqualified until major improvements are made.

John F. Clark is an assistant professor of telecommunications in the University of Kentucky School of Journalism and Telecommunications.
editorial@lanereport.com

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