| RETAIL - April '98 A Tale of Two Ruths
For two Kentucky-grown companies, sticking to the basics
and retaining a dedication to quality have proven to be the key ingredient in the recipe
for sweet success.
"Mmmm ... that is so good ... I need to do this in private."
-A new Rebecca-Ruth customer
Long ago, two candy companies set up
shop along the road that used to be the area's main right-of-way. At opposite ends of
Central Kentucky on Highway 60, Rebecca-Ruth Candy Company and Ruth Hunt Candies have both
served the urgent chocolate needs of Bluegrass residents for nearly 80 years. And that's
not all they hold in common.
The international devotion to candy has spawned a thousand names for sweetness. But it
just so happens these two enterprises share the same lady's name. The founders of both
companies, Ruth Tharpe Hunt and Ruth Hanly Booe, started up their own outfits at a time
when the majority of Kentucky women were more concerned about which one to wear. Their
stories run parallel beginning just after World War I, when Prohibition had both removed
sinful alcohol and limited our collective adult sugar intake. Folks were chomping at the
bit to taste something sweet with maybe just a touch of vice.
Now candy is dandy ...
Enter Ruth Hanly and Rebecca Gooch,
two substitute schoolteachers in their mid-twenties who thought there might be a better
living to be made. (Hanly told the school board that $40 per month didn't quite cut the
mustard, even in 1919.) Both ladies had a flair for the dramatic and had already made
names for themselves cooking up gift candies for their friends.
J.J. King, the manager of the Old Frankfort Hotel, had a dormant barroom, and Hanly had
a big marble countertop she'd purchased from the Old Capitol Hotel for $10, so they
started up the business right there.
"The hotel needed something unique to do with their barroom, and she needed a
place to operate, so it was a nice marriage for both of them," says Rebecca-Ruth
President and Hanley's grandson Charles Booe. "We call it Edna's table, after Edna
Robbins, who just retired last year at age 90. She was with us for 67 years."
Employee longevity is no anomaly for
either company, with several families having contributed the labors of multiple
generations. Cooks are especially enduring, not to mention crucial to the process. Before
Junior Carroll arrived at Ruth Hunt, Ernest Martin had cooked for over 50 years. The
current Rebecca-Ruth cook, Joe (who didn't want to give his last name) has been there more
than 30 years.
No matter which way you're traveling on Highway 60, the Rebecca-Ruth "Bourbon
Candy" sign has long served as a landmark -- either signaling your arrival in
Frankfort or your nearness to Keeneland. In 1999, the company's main facility in downtown
Frankfort will celebrate 80 years in business. The outlet was opened in 1960.
"A lot of people think all we do is bourbon candy," says Booe. "We
actually make about 120 varieties of candy, and only seven have liquor."
The names roll off the tongue: creamed pull candy, cognac and bourbon balls, scotch,
mint julep, and rum candies, butter creams, opera creams, chocolate-dipped butter pecan
crunch, pecan brittle.
"We introduce new candies on a fairly frequent basis," says Booe. "One
of the newest would be the raspberry truffle, and two companion pieces -- the mocha
cappuccino truffle and the chocolate mint truffle."
One of the tough things you have to do when running a candy company is tasting. Booe
readily admits to having to sample up to half a pound a day. Now that's dedication.
A loyal following
The first piece the company was renowned for is the Mint Kentucky Colonel -- a mint
center with two salted, butter-sauteed pecans on the inside, enrobed in dark chocolate.
Hanley developed this candy during the Depression while experimenting with various
recipes. By that time, she had married Douglas Booe and sold the business to Gooch when
she moved with her husband to Fort Thomas. She sold candy successfully in the Cincinnati
area, before returning to Frankfort to tend to an ill family member. The untimely death of
her husband followed shortly thereafter.
Even after Gooch got out of the business in 1929, Hanley's calamities continued: first
the Depression, and then a fire that gutted everything but the marble slab. Thanks to a
kind loan from a hotel house-keeper named Fanny Rump (yes, that's right), Hanley rebuilt
her business. The accolades grew: Mint Kentucky Colonels at the Daniel Boone Day dinner,
booming sales at the Derby, and the advent in 1938 of the Bourbon Kentucky Colonel. Even
during the sugar rationing of World War 11, loyal customers would bring in their rations
for Hanley to make candy for them. Since that time, praise has come from such publications
as the New York Times, Gourmet, and Town and Country. In 1996,
Kentucky received first runner-up prize in the Quest for America's Best competition
(sponsored by shopping channel QVC).
Famous fans have included Governor Ruby Laffoon, U.S. Senator Wendell Ford, Fay Wray,
and Secretary of State Madeleine Albright.
"We are not an aggressive marketer. Our perspective is that as long as we make the
best candy, people will find us," says Booe. "We're a small family business --
no marketing department, no photography department -- so it has to be simple. We just like
to concentrate on making candy. As long as we do that, we'll always be able to take care
of ourselves."
Ruth Hanly Booe died in 1973, long after handing the company on to her son, John, in
1964. Now the third generation minds the store.
"Not only was she a pioneer as a woman entrepreneur -- in 1919, how many women
were going into business by themselves? -- but she was a very social person with a dynamic
personality," says her grandson.
That drive and energy ensured her place in the recently published book Kentucky Women:
Two Centuries of Indomitable Spirit and Vision. Charles Booe aims to carry on the
tradition of quality passed on to him by his grandmother and father.
"As long as you do what it takes to keep the word-of-mouth perpetuating your
business ... being so customer-oriented that you're doing everything it takes to keep them
happy ... you'll project yourself into the future."
Generations of hearts and hands
When you walk into the Ruth Hunt Candies store on West Main Street in Mount Sterling,
you might run into an older gentleman picking up some pulled creams. You might ask him how
long he's been buying candy here.
"Oh, since about the day they opened," he might say. In this case, that would
be 1921. You ask his name, but he walks out with his sweets, not one to care for
publicity.
There is a certain aura of privacy
about this business: the cook at Rebecca-Ruth, who's been there for 30 years but won't let
you photograph him; the minister who named Ruth Hunt's famous Blue Monday bar, because it
was on blue Mondays that he came in for some sweet relief. Let's face it -- chocolate is
an intimate thing.
"People love candy. But so many people get it and hide it -- a special treat for
themselves," says Ruth Hunt president Larry Kezele.
Since 1921, Ruth Hunt Candies has operated out of Mount Sterling and the candy still
flows from its factory -- a building with a couple additions, yet pretty much the same as
it was in 1930. So is the delightful pulled cream candy the company has made famous.
"Handmade" is the essential word that infuses Ruth Hunt Candies. From the
wall-mounted candy hooks to the hand-dipped sorghum suckers and the special twist used to
wrap them, the process is labor-intensive and traditional. A few years ago Kezele
introduced a wrapping machine for some of the 70-plus varieties of candy -- and certain
customers lamented it.
"They said we were getting too modem," Kezele relates with a grin. "We
get a lot of interesting letters from people who have moved away. Every Christmas, we ship
a little to every state in the country."
Ruth Hunt makes mallows, toffees, sugar-free brittle, turtles, and melt-aways, but
their pride and joy is the Blue Monday bar and the pulled cream that forms its center. The
key to the pulled cream process is temperature. "A difference of a couple degrees can
make a big difference," says operations manager Toby Moore. The candy is poured onto
a special metal table with cool water piped through it. From there, it's pulled, cut, and
left to set into the mouthwatering candies customers have come to love.
An old-fashioned secret to success
While Rebecca-Ruth uses a system of pipes
and pumps to keep the chocolate flowing, what stands out at Ruth Hunt Candies is the
ancient machinery. Almost all the machines are quite old, meaning breakdowns may be more
frequent. But it also means they're simple to operate and fix.
"The key to good candy is freshness," Kezele maintains. "Our biggest
competition is Stover, Whitman's, and Brach's. But the smell when you open a box will tell
you the difference."
Ruth Hunt knew that when she started the business, setting the candies that she'd been
making for years for Christmas gifts and bridge club favors. Her daughter, Emily Tighlman
Hunt Peck, was born about the same time as the company, and dedicated most of her life to
running it. Kezele left a position as director of the city of Lexington's fleet services
to take over the company in 1988, realizing a dream of running a small, family-oriented
enterprise.
In the candy business, word-of-mouth is a literal expression. Like Rebecca,Ruth, the
company depends on such relationships for its marketing, though some modem marketing
methods have been introduced. (Even a website is in the works.)
Kezele made the decision to pull out of the regional Wal-Mart stores recently, citing
the size as incompatible with the kind of attention and quality on which a company like
Ruth Hunt depends.
At the same time, the firm scored a big coup three years ago when Churchill Downs
selected them as the official candymaker of the track and the Derby. The special Churchill
box is everywhere, and large orders even receive a complimentary Derby julep glass. Kezele
reports sales over the $700,000 mark in 1997.
Like Hanly, Hunt devised a recipe and stuck to it. Through the years, their successors
have been wise enough to do the same, knowing that no cut comers or whiz-bang gimmicks can
improve on a certain core combination of sugar, water, cream, butter, and chocolate. They
have also continued to rediscover the beauty of smallness. There are no strategic
franchise plans or massive marketing campaigns because their standards for freshness and
quality wouldn't permit it, and there's no system that replicates the quality of their
relationships.
So the question remains: why were so many parents in the 1890s naming their baby girls
Ruth? Well, the name happens to be a female adaptation of Rutherford B. Hayes, the
country's 19th President, whose death in 1893 may have inspired tribute. The name's
Biblical roots have infused the name with such qualities as "friendship" and
"companion." Certainly the generations that have grown up tasting the products
of these two coincidental and enduring companies can identify with those words.
Adam Bruns is a staff writer for The Lane Report.
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